Frequently Asked Questions
Welcome to Complete Comfort’s FAQ page! We’re here to answer any questions you may have about our HVAC services. From residential to light commercial projects, we’re committed to providing top-notch service, clear communication, and expert craftsmanship. Whether you’re looking for information about our service areas, permits, or guarantees, this page is designed to give you the answers you need. If you have any other questions, don’t hesitate to contact us directly—we’re always happy to help!
1. Do You Handle Both Residential and Commercial Projects?
Yes, we specialize in complete HVAC service for residential and light commercial HVAC systems.
2. What Makes Complete Comfort Different From Other HVAC Companies?
At Complete Comfort, we prioritize customer satisfaction by using cutting-edge technology and advanced equipment to ensure the job is done right the first time. We emphasize transparency, communication, and high standards of workmanship to deliver the best possible service. Our team always ensures that you’re comfortable and confident with the process from start to finish.
3. Do You Require Permits for HVAC Jobs?
Yes, we always pull the necessary permits for every HVAC job to ensure that work is done legally and to code. This ensures the safety and reliability of the services we provide, and that your system meets all local regulations.
4. Are You Licensed and Insured?
Yes, we are a state-licensed and insured HVAC service provider. Our technicians are certified, licensed, and insured, ensuring professional and reliable service.
5. Do You Offer Any Guarantees?
Yes, we offer a 100% satisfaction guarantee on our services. This means that if you’re not completely satisfied with our work, there’s no cost to you.
6. How Will I Know When to Expect My Technician?
We will provide you with a picture and a call from your designated technician before they arrive. We value your time and want you to feel comfortable with the technician entering your home. This also gives you a chance to communicate directly with your technician, and they can help answer any questions you may have.
7. What Are Your Business Hours?
We are available to you Monday-Sunday from 8:00 AM – 10:00 PM. Contact us today for all your HVAC needs: (561) 367-2432
8. What Areas Do You Service?
We are a Jupter-based company offering our services the following areas: Palm Beach, Fort Pierce, Hobe Sound, Juno Beach, West Palm Beach, Juno, Palm City, Jupiter, Tequesta, Palm Beach Gardens, Lantana, Lake Worth, Port Saint Lucie, and Stuart: https://www.mycompletecomfort.com/service-areas/
9. Do You Clean Up After the Job is Done?
Absolutely! We take pride in leaving your home as clean as we found it. Our technicians will clean up thoroughly after every job, ensuring that everything is neat and tidy when they leave.
10. Do You Offer Routine Maintenance or Service Plans for HVAC Systems?
Yes, we do offer a Comfort Club Membership for heating and cooling tune-ups! When you join, you can enjoy discounts, no overtime fees, priority scheduling, and more. Learn about all our options here: https://www.mycompletecomfort.com/membership/